Anker Recalls Over 1 Million Power Banks Due to Fire Risk: What You Need to Know and Do
Gurugram, Haryana, India – Anker Innovations, a leading name in mobile charging accessories, has issued a significant recall affecting over 1.1 million of its PowerCore 10000 power banks (Model A1263) sold in the United States. This urgent action comes after multiple reports of the devices overheating, posing serious fire and burn hazards. This news is critical for consumers globally, as our main aim at ProWell-Tech.com is to provide timely and factual information for our readers.
The recall primarily targets the Anker PowerCore 10000 with model number A1263. These units were sold online through Anker’s official website, Amazon, Newegg, and eBay between June 2016 and December 2022, typically retailing for around $27.
Why the Urgent Recall?
According to the U.S. Consumer Product Safety Commission (CPSC) and Anker’s official statements, the lithium-ion batteries within the affected power banks can overheat. This defect can lead to melting plastic components, smoke, and ultimately, fire and explosion risks.
Anker has received 19 reports of incidents involving fires and explosions related to the PowerCore 10000 (Model A1263). These incidents include:
- Two reports of minor burn injuries that did not require medical attention.
- Eleven reports of property damage exceeding $60,700.
Other Anker Power Banks Also Under Recall
It’s important to note that the A1263 model is not the only Anker power bank to have faced a recall. Consumers should also be aware of previous recalls for the following models due to similar fire risks:
- Anker 535 Power Bank (PowerCore 20K) Model A1366: Recalled in February 2023.
- Anker 334 MagGo Battery (PowerCore 10K) Model A1642
- Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) Model A1647
- Anker 321 Power Bank (PowerCore 5K, Black) Model A1112: Recalled in June 2024.
What Should You Do If You Own an Affected Anker Power Bank?
Anker and the CPSC urge all consumers who own the recalled power banks to immediately stop using them.
Here’s a step-by-step guide on what to do:
- Identify Your Model: Check the bottom of your power bank for the model number. For the largest recall, look for “Anker PowerCore 10000” and the model number A1263. For other models, refer to the specific model numbers listed above (A1366, A1642, A1647, A1112).
- Verify Your Unit: Visit Anker’s dedicated product recall page to check if your specific unit is affected by entering its serial number.
- For PowerCore 10000 (A1263): Anker Product Recalls
- For 535 Power Bank (A1366): Anker 535 Power Bank (PowerCore 20K) A1366 Product Recall
- For 334 MagGo/Power Bank/MagGo Power Bank (A1642/A1647/A1652): Anker Innovations Recalls A1642/A1647/A1652
- For 321 Power Bank (A1112): Anker Innovations Recalls Anker 321 Power Bank (PowerCore 5K, Black) A1112
- Contact Anker for Remedy: Anker is offering affected customers either a free replacement power bank (such as Model A1388 for the A1263 recall) or a $30 gift card for use on Anker.com.
- To receive a replacement or gift card, you will likely need to submit a photo of your recalled power bank. This photo must clearly show the model number, serial number, your name, the date of the photograph, and the word “recalled” written in permanent marker on the device. A purchase receipt may be requested but is not always required.
- Anker Customer Support:
- Toll-free: 800-988-7973 (6 a.m. to 5 p.m. PT, Monday-Friday)
- Email: support@anker.com (Include “Anker A1263 Recall” or the specific model recall in the subject line)
- Live Chat and contact forms are also available on Anker’s support website.
- Proper Disposal is Crucial: Do NOT throw recalled lithium-ion batteries into regular trash, standard recycling bins, or used battery recycling boxes found at retail stores due to the inherent fire risk. Contact your municipal household hazardous waste (HHW) collection center for guidance on proper disposal. Consumers will be required to confirm disposal in accordance with applicable laws and regulations before receiving a replacement.
This recall highlights the importance of staying informed about product safety. For more official details, you can also refer to the U.S. CPSC press releases:
- More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards
- Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard (A1366)
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